Terms & Conditions
1. All The obove Rates are Subject To Change Without any Prior Notice.
2. Child (Upto 10-year) will be charge (without bed) PKR-10,000 & Infant (below 02-year) Visa charges PKR-9,000
3. After Approval Cancellation/Rejected visa by Embassy Charges will be PKR-10,500
4. If nights combination Makkah & Madina changes than package price will be change accordingly.
5. Ziyaraat, Meal and Airline Ticket are not Included In Package Cost.
6. Pilgrims will have to take the package as per their duration of stay/ticket.
7. Self Accommodation is strictly not allowed other wise 14-Nights Package/full duration of stay will be charge.
8. Economy Gold/Diamond packages are without sharing/only room basis.
9. Arrival information/Fliight detail must before 72 hours of departure, without arrival information/voucher penalty will be SAR-1000 and full Duration of stay will be charge.
10. Hotel voucher Must be issued before 72 Hours of FLIight departure, Falcon Express will not be responsible for any loss Due TO Flight MIssed,Mutamer cause ,inconvenience if Flight details provided Were incorrect for voucher issuance. In case of changing in voucher & Ticket full package penalty will be charge.
11. Visa processing time 10-15 working days (without any Delay by Saudi Embassy/Approval System KSA).
12. Falcon Express will Not Be responsible for any Objection / delay of Visa issuance from Saudia Consulate, missing of documents and does not take any responsibility for any kind of loss occurred due to the purchase, reissuance or cancellation of tickets etc.
13. Partially refund of unutilized services are not acceptable without written on voucher by Falcon express staff KSA, in case of Claim/refund must be inform to Falcon Express within 15-Days of Departure from KSA in written form (No claim will be acceptable after this period).
14. Passport will not be handed over in KSA to any pilgrim.
15. Any changes made by Saudi Authorities MOH/Embassy regarding umrah policy (like SAR. 2000 Repaet umrah tax) will be applicable same day.
16. Expected Date of Travel, Package detail & stay Duration, Relation list and necessary documents must be provided with passports, without detail list no passport will be uploaded for Approval and after approval package detail cannot be changed.
17. If Agent or Pilgrim remove the IATA sticker from passport SAR-1000 penalty will be imposed.
18. Guide your mutamer for exit stamp at the time of departure from KSA (Jeddah/Madinah), in case of failure SAR.1000 will be charged and Agent is responsible for providing exit detail (ticket history, passport scanning, etc).
19. Not a single Overstay after the completion of package/visa duration is allowed, a penalty of SAR-25,000 will be charged and must to bring, back over-stayer, All expenses to bring back will be paid by guarantee person.
20. Falcon Express has right to stop (processing) doubtful cases at any stage of visa processing, In case of mofa received charges will be charged
21. New visa fee SAR-2000 is aplicable on last year umrah performers (1438 Hijri), Must check/acknowledge it before approval.